1. Agreement to Terms
These Terms of Service ("Terms") govern your access to and use of the website, services, and offerings provided by NewGen Paintless Dent Removal ("we," "us," or "our"). By accessing our website, requesting a quote, or engaging our services, you agree to be bound by these Terms. If you do not agree, please do not use our services.
2. Services
NewGen Paintless Dent Removal provides professional services as described on our website and in any written estimate, proposal, or agreement provided to you. The scope of work, pricing, and timelines will be confirmed in writing prior to the start of any project. We reserve the right to modify, refuse, or discontinue any service at our discretion.
3. Quotes and Estimates
Any quote or estimate provided is based on the information available at the time and is subject to change if conditions, scope, or materials differ from what was originally assessed. Quotes are valid for the period stated on the estimate. Final pricing will be confirmed before work begins.
4. Payment Terms
- Payment is due according to the terms outlined in your service agreement or invoice.
- Deposits, if required, are due before work commences.
- Late or unpaid balances may be subject to additional fees as permitted by law.
- All prices are exclusive of applicable taxes unless otherwise stated.
5. Scheduling and Cancellations
Appointments and service dates are scheduled by mutual agreement. If you need to reschedule or cancel, please contact us as early as possible. We reserve the right to charge a cancellation or rescheduling fee for appointments cancelled without adequate notice.
6. Customer Responsibilities
To allow us to perform our services effectively, you agree to:
- Provide accurate and complete information regarding the requested work.
- Grant safe and reasonable access to the property or work area.
- Disclose any known hazards or conditions relevant to the work.
- Secure or remove valuables and fragile items from the work area where applicable.
7. Warranties and Disclaimers
NewGen Paintless Dent Removal stands behind the quality of its work and will address any workmanship issues in accordance with the warranty terms provided in your service agreement. Except as expressly stated, our services are provided "as is" without any other warranties, express or implied. We do not warrant results beyond what is reasonably achievable under the agreed scope of work.
8. Limitation of Liability
To the fullest extent permitted by law, NewGen Paintless Dent Removal shall not be liable for any indirect, incidental, consequential, or special damages arising out of or related to our services. Our total liability for any claim shall not exceed the amount you paid for the specific service giving rise to the claim.
9. Indemnification
You agree to indemnify and hold harmless NewGen Paintless Dent Removal, its owners, employees, and agents from any claims, damages, losses, or expenses arising from your breach of these Terms or your misuse of our services.
10. Intellectual Property
All content on our website, including text, graphics, logos, and images, is the property of NewGen Paintless Dent Removal or its licensors and is protected by applicable intellectual property laws. You may not reproduce, distribute, or use our content without prior written permission.
11. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the content, policies, or practices of any third-party sites and provide such links for convenience only.
12. Changes to These Terms
We may update these Terms from time to time. Any changes will be posted on this page, and continued use of our services after changes are posted constitutes your acceptance of the revised Terms.
13. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which NewGen Paintless Dent Removal operates, without regard to conflict of law principles.
14. Contact Us
If you have any questions about these Terms of Service, please contact NewGen Paintless Dent Removal using the contact information provided on our website.
